Activate the Soft Token from mobile banking
- Customer to enter his card number (Debit or Credit).
- Customer to enter the expiry date and the pin code used for withdrawal from ATM’s.
- BM customer will receive an SMS OTP and will be auto populated.
- BM customer will be directed to Soft Token app to complete the activation process.
- Customer to create the Soft Token application pin code.
- Soft Token application will display the activation code to be copied by the customer and paste it in the mobile banking application as a final step of the activation process.
- Then a successful activation screen will be displayed to the customer.
Steps to reactivate the Soft Token from mobile banking :
- Open
the Security Token app. From the settings screen, choose Clear
Data, then follow these steps.
- Log
in to the BM Online app.
- From
the More menu, select Security Token Program.
- Choose Reactivate
Security Token Program and enter your debit or credit card
details (card number, expiration date, and the PIN you use at ATMs).
- Enter
the one-time password (OTP) sent to the mobile number registered with the
bank. This will be auto-populated.
- You
will be redirected to the Security Token Program to approve
the activation data and then create a 4-digit PIN for the program.
- An
activation code will appear on the Security Token Program.
Copy this code and go back to the BM Online app to enter
it in the designated field.
- A
message will confirm, "Security Token Program has been activated
successfully."
Tutorial Video
- Open
the Security Token app. From the settings screen, choose Clear
Data, then follow these steps.
