On Sunday, June 9, 2024, Banque Misr signed a cooperation protocol with the National Organization for Social Insurance (ENSI), in cooperation with the Financial Institutions Operation Technology Company (e-Finance), regarding electronic collection services. This aligns with the state's orientation towards enhancing the digital transformation system in various government services to facilitate citizens' payment of fees and dues to the Authority. Mr. Mohamed Al-Etreby, Chairman of the Board of Directors of Banque Misr, signed the protocol with Major General Jamal Awad Mahmoud, Chairman of the Board of Directors of the National Organization for Social Insurance, and Mr. Ibrahim Sarhan, Chairman of the Board of Directors of "e-Finance." The signing ceremony was attended by Mr. Hossam El-Din Abdel Wahab, Vice Chairman of Banque Misr, Eng. Hossam El-Joly, Executive Managing Director of e-Finance, and a distinguished group of leaders from the bank, the National Organization for Social Insurance, and e-Finance.

The protocol provides electronic collection services through e-sales points within the offices and headquarters of the Authority. It allows payment for insurance services and subscriptions through electronic wallets in accordance with the parameters issued by the Central Bank of Egypt. It also accepts all types of cards issued locally and processes all card transactions through the National Converter Network.

Mr. Mohamed Al-Etreby, Chairman of Banque Misr, stated that the signing of this protocol is an enhancement of the bank's leading role in supporting the Egyptian economy and is in line with the state's orientation towards strengthening the digital transformation system in various government services. It is a continuation of Banque Misr's successes in the field of providing electronic payments in various fields, which are in line with Egypt's Vision 2030. Banque Misr seeks, within the framework of its digital transformation strategy, to localize advanced technological services in its various dealings with the aim of facilitating the payment process in the Egyptian homeland in line with the policies of the National Council for Electronic Payments. The bank is working to stimulate the use of electronic means and channels in payment instead of the use of cash. Banque Misr pursues a strategy to transform from a traditional bank to a bank that leads the digital transformation in the banking sector in Egypt, believing that the introduction of elements of digital transformation in the banking system will contribute further to improving the provision of banking and financial services in an easy and advanced manner.

Major General Gamal Awad Mahmoud, Chairman of the Board of Directors of the National Organization for Social Insurance, stressed that this protocol comes within the framework of the Egyptian state's directions for digital transformation, financial inclusion, and the activation of electronic collection mechanisms for various entities to facilitate services for citizens, including business owners, insured individuals, pensioners, and beneficiaries. Whether it is a credit card or an electronic wallet, and without any manual intervention, the customer will swipe the card, the payment will be made electronically, a receipt will be printed for the customer, and another copy will be kept by the National Organization for Social Insurance.

Major General Gamal Awad Mahmoud added that this initiative comes in conjunction with the Authority's readiness to launch the new information system, which upholds the principle of separating service provision from its implementation to achieve governance and improve performance. Additionally, it aims to expand the provision of services and electronic payments through the Authority's digital platform.

Mr. Ibrahim Sarhan, Chairman of the Board of Directors of the "e-Finance" Group for Financial and Digital Investments, stated that the group and all its subsidiaries have made great strides in supporting and promoting digital transformation in all sectors in cooperation with ministries, government, and private agencies and institutions. The group has succeeded in deepening its leading digital role to serve the Egyptian banking sector in its transformation into a cashless society. Additionally, it has driven digital transformation efforts in the insurance sector within the framework of Egypt's Vision 2030. Today, the group is proud to take a new step towards comprehensive digital transformation between the banking and insurance sectors, which are the most widespread and interactive sectors with all citizens. This step continues the company's successes with the National Organization for Social Insurance in the field of electronic payment and collection, targeting digital transformation and financial inclusion.

Banque Misr has been at the forefront of providing electronic collection services and supporting digital transformation by offering electronic solutions to facilitate customers. The bank has expanded its range of digital services, continually seeking to develop and increase the provision of services through electronic channels. These channels maximize the benefits of technology and secure systems in banking transactions. Banque Misr is committed to enhancing its success, participating effectively in service initiatives and protocols, and providing services that meet the needs of all customer segments. The bank's values and strategies consistently reflect its commitment to the sustainable development and prosperity of Egypt.